Welcome to Sun Squad Shop! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our vibrant products. By accessing our site and making purchases, you agree to these terms. Please read them carefully before shopping with us.

1. Our Sunny Philosophy

At Sun Squad Shop, we bring you the joy of summer all year round through our Fruit, Leaf, and Stripe collections. We’ve crafted these terms to make your experience as bright and carefree as a perfect beach day!

2. Who We Serve

Our tropical vibes are available to customers worldwide, except in some Asian countries and remote areas where shipping isn’t available. Our target customers are:

  • Summer lovers who enjoy vibrant, tropical-inspired fashion
  • Individuals who appreciate playful, colorful designs
  • Customers seeking quality seasonal essentials with a fun twist

3. Website Use & Intellectual Property

3.1 Your Responsibilities

When using our website, you agree to:

  • Provide accurate information when creating accounts or making purchases
  • Not use our site for any illegal or unauthorized purpose
  • Not reproduce, duplicate, or exploit any portion of our site without permission

3.2 Our Rights

All content on our website, including designs, text, graphics, and logos, is the property of Sun Squad Shop and protected by intellectual property laws. Our Fruit, Leaf, and Stripe collections are our unique creations.

Sunshine Note: While we love sharing our summer spirit, please don’t copy our designs – we work hard to create these unique collections for you!

4. Product Information

4.1 Product Descriptions

We strive to accurately represent our products through:

  • Detailed descriptions of colors, patterns, and materials
  • Clear size charts and fit information
  • Multiple product images from different angles

4.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we’ll notify you promptly and offer alternatives or a refund.

5. Ordering & Payment

5.1 Placing Orders

To complete an order, you must:

  • Provide accurate shipping and billing information
  • Select your preferred shipping method
  • Complete payment through our secure system

5.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely, and we don’t store your full payment details.

5.3 Order Confirmation

After placing an order, you’ll receive:

  • An immediate email confirmation
  • A shipping notification when your order is processed (within 1-2 business days)
Sunshine Tip: Please check your spam folder if you don’t see our emails, and add [email protected] to your contacts to ensure smooth communication!

6. Shipping & Delivery

6.1 Processing Time

Our Sunshine Squad prepares orders in 1-2 business days (excluding weekends and holidays).

6.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipping)

6.3 Delivery Expectations

While we aim for timely delivery, please note:

  • International shipments may be subject to customs delays
  • We’re not responsible for incorrect addresses provided by customers
  • Extreme weather or other unforeseen events may cause delays

7. Returns & Exchanges

7.1 Return Policy

We accept returns within 15 days of delivery, provided:

  • Items are in original condition (unworn, unwashed, with tags attached)
  • The return process is initiated within the timeframe
  • Original shipping costs are non-refundable

7.2 Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns on:

  • Swimwear with removed hygiene liners
  • All sale items (marked as final sale)

7.3 Exchange Process

To exchange an item:

  1. Contact our Sunshine Squad within 15 days at [email protected]
  2. Specify your desired exchange item (size/color/collection)
  3. Follow the return shipping instructions
  4. We’ll ship your new item once we receive the return
International Sunshine Note: Additional shipping costs may apply for international exchanges – we’ll contact you with details if needed.

8. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  1. Contact us within 48 hours of delivery at [email protected]
  2. Include photos of the issue and packaging
  3. We’ll arrange for a replacement or refund

9. Privacy & Data Protection

We respect your privacy and handle your personal information carefully. Our complete Privacy Policy is available on our website and explains:

  • What information we collect
  • How we use your information
  • Your rights regarding your data

10. Limitation of Liability

Sun Squad Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Issues arising from improper product care or use
  • Delays or failures beyond our reasonable control

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

11. Changes to These Terms

We may update these Terms periodically. The current version will always be posted on our website with the “Last Updated” date. Continued use of our site after changes constitutes acceptance of the new terms.

12. Contact Our Sunshine Squad

For any questions about these Terms or your orders:

Email: [email protected]
Mail: Sun Squad Shop, 95 Briarwood Dr, Manchester, US 06040

Thank you for choosing Sun Squad Shop – we’re thrilled to bring summer sunshine to your wardrobe all year round!

Last Updated: [Insert Date]